United opens up Denver – Hawaii to complimentary elite upgrades

An interesting change showed up on the United Airlines upgrade award chart this afternoon.


Denver is no longer listed on the list of destinations from which CPUs are excepted when flying to Hawaii. Considering that the route is not being served with the BusinessFirst configured 764s anymore that is a logical change. It is nice to see the company recognize that and update the policy.

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Seth Miller

I'm Seth, also known as the Wandering Aramean. I was bit by the travel bug 30 years ago and there's no sign of a cure. I fly ~200,000 miles annually; these are my stories. You can connect with me on Twitter, Facebook, and LinkedIn.


  1. this is very good news. i must give UA credit for allowing CPUs on Hawaii upgrades in the west coast, ORD, and DEN markets. Delta specifically exempts Hawaii from its domestic upgrades. And they allow the RDUs on the U.S. business first routes. Overall, a good policy in my estimation as a HNL resident.

    what is a bit frustrating is they took out the international configuration on the HNL to GUM route, yet only allow GPUs on this flight. while the meal service is above domestic, the seats are the domestic configuration. it would be great if we could use RDUs on this route.

  2. Nice to see. Too bad I’ll soon be out UA status by my next HI trip, thanks to being forced over to DL for work travel.

  3. I think we are steadily seeing some nice changes in UA; I think they are finally listening

  4. I am very confused by use of the sentence “Denver is no longer listed on the list of destinations from which CPUs are excepted when flying to Hawaii” in the post.

    Seth, are you saying that UA is now not allowing you to use any of the 3 categories of upgrades from DEN to Hawaii? Or, are you saying that UA is allowing sure of the upgrade categories?

    Thanks in advance for your clarification.

    1. For the past several months flights from DEN-HNL were NOT eligible for CPU. This was likely due to being operated by the 76H which has the previous generation BF seats in it. Now that those aircraft have been pulled from the route the flights are once again eligible for CPU.

      They are also eligible for RPU and GPU without fare restrictions.

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