A few weeks back United Airlines announced that they would be changing the way pending upgrades are displayed online. The move from beta to production took a few weeks longer than initially anticipated but the feature has gone live on the united.com site today. Here’s what an instrument-supported upgrade I have looks like now:
For an itinerary eligible for Complimentary Premier Upgrades the indicator looks like this:
Hovering over the arrow provides additional information about the pending upgrade:
This doesn’t solve the issue with limited details about what upgrade inventory is available; that is coming back soon. And it doesn’t mean that upgrades will necessarily happen more often. But it is nice to see the clearer view of the data. The old version of waitlisted upgrades wasn’t so aesthetically pleasing and it was harder to track on each segment. Baby steps, I suppose.
- And now United’s "Expert Mode" is coming back
- Easing the United upgrade search a wee bit
- Buh bye, United "Expert Mode"
- United (maybe) brings back pending upgrade status indicator
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