5 Responses

  1. Nick
    Nick at |

    It’s really different markets and I’m not sure it has much to with age as much as income. A millennial that starts traveling frequently will pretty quickly realize that $5 micro redemptions are not the way to go. My much younger brother-in-law works in finance and he and his friend are surprisingly clued up about miles and points in general.

  2. Austin
    Austin at |

    There’s also the open question as to whether this is a self-fulfilling prophecy. As the availability of saver awards has gone down quite a bit over the past few years, I suspect people feel (rightly or wrongly) that redeeming miles for travel just isn’t worth it any more. And if you’re talking about redeeming for US domestic travel, which is probably the most common award type for the average individual (even if it was never the best value redemption in the first place), they’re right.

  3. A
    A at |

    You hit the nail on the head with “people who travel enough to accrue sufficient points to redeem travel is a pain in the ass and a byproduct of work”. As a millennial, this is true with my friends and coworkers. My coworkers in the federal government typically do not value their airline miles and they use them on things such as car rentals (yuck!) and don’t see the value in using the right credit card along with their occasional work travel to save for big redemptions. On the other hand my friends at the World Bank really save their miles for great trips in business/first class (that is what they are used to). In the end, I’ll always be fiercely loyal and firmly believe that the perks of being “elite” are worth it. Airlines like JetBlue and Virgin America do not appeal to me because of their product, marketing, and frequent flyer program. I hope that our frequent flyer programs do not change too much too fast.