Can style beat substance? The NY Times takes on Virgin America
Virgin America certainly has its fair share of detractors and critics. I’m one of them rather often, actually. It turns out that mood lighting and...
News
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Earn 5x points on JetBlue flights this Fall
JetBlue is running another 2-day sale offering not only some discounted fares but also the opportunity to net 5x TrueBlue points for travel between 17...
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United cutting E+ seats from 70-seat regional jets
There isn’t much to recommend the Canadair Regional Jets as a passenger. One small bright spot on the United Airlines CRJ-700s was that there is...
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United getting $400mm in upgrades at LAX for pennies on the dollar
News out of Los Angeles has the United Airlines terminals at LAX ready to receive roughly $400mm in improvements as they attempt to keep pace...
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United upgrades the upgrade process for Global Services
One of the nice benefits Global Services elites get from United Airlines on domestic trips is that complimentary upgrades (CPUs, f/k/a UDU/EUA) clear in to...
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JetBlue receives FAA approval for in-flight wifi system
Late last Friday JetBlue‘s LiveTV subsidiary received word from the FAA that the Supplemental Type Certification (STC) for their new in-flight internet service was approved....
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Bundles of unbundling
The airlines have been quite vocal about the “value” they can provide to customers by unbundling services and making them available a la carte throughout...
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Are you ready to finally fly to USA??
It turns out that, until a recent change, it wasn’t actually possible to fly to USA. Concord Regional Airport, roughly 20 miles from Charlotte’s international...
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Is it worth the effort to find the best airfare??
I never cease to be amazed at just how many different ways there are to buy (or not buy) the exact same flights. I’m finally...
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How not to manage a major policy change to your loyalty program
UPDATE: Turns out that the miscommunication comes from the fact that American didn’t actually change anything, even though their systems did. Still quite the mess...