Virgin America, Hawaiian Airlines introduce redemption reciprocity
Members of Virgin America‘s Elevate program can redeem their frequent flyer points for travel to Hawaii and beyond under a partnership with Hawaiian Airlines announced...
News
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Uber, others continue to hit regulatory speed bumps
Breaking in to the market of ride-sharing and private car service dispatch is quite the challenge. Uber, the vanguard in this space, is learning the...
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JetBlue apparently launching service to Albuquerque in April 2013
The mayor of Albuquerque announced today that the city will receive non-stop service from JetBlue‘s JFK hub starting in April 2013. Not to much of...
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Virgin America introduces status matching for Elevate program
A couple months ago Virgin America‘s Elevate program officially launched Silver and Gold status tiers within the program. This week the carrier announced a challenge/match...
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Singapore Airlines upgrading long-haul business class seats
A report from Australia Business Traveler this week indicates that Singapore Air is upgrading a number of their long-haul aircraft to offer a better in-flight...
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Why don’t airline schedule changes guarantee a refund??
Of late the DoT has been rather aggressive in regulating airline behavior in favor of the customer. Most of these rules have been related to...
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The “final call” for SAS: 6,000 jobs to be cut
SAS, the airline half-owned by the governments of Sweden, Norway and Denmark, has indicated they will cut 6,000 jobs, sell off assets and renegotiate contracts...
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Elite Airways aims to take flight in 2013
Let’s say, hypothetically speaking, that you’re asked to put together a plan for starting up a new airline. You have to choose a base of...
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Priceline buys Kayak: So what!?!
The big news yesterday in the travel search and booking space was that Priceline was buying Kayak for $1.8 billion. That’s a big price tag...
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United reverts to a customer-friendly expiry policy for upgrade instruments
United Airlines used to have a reasonably customer-friendly expiry policy for the upgrade instruments earned by their top elite members: they were valid through the...