TAM sets alliance switch date: 31 March 2014
We’ve all known that the move was coming and that there would be about 180 days of advance warning. Well, today is the 180-day mark....
PaxEx
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JetBlue wants to make ‘Mint Experience’ accessible to everybody
Call it a major announce-Mint. JetBlue took the next step in launching its premium cabin transcon service today, introducing “Mint” as the product name and...
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Might the new in-flight electronics rules be a bad thing?
The panel convened by the FAA one year ago to consider changes in rule on in-flight electronics usage is reportedly ready to deliver their final...
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Tales from APEX Expo 2013, part 2: IFE systems that rock
I spent last week working at the Airline Passenger Experience (APEX) Expo in Anaheim, CA. The event features both airlines and vendors covering everything from...
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Tales from APEX Expo 2013, part 1: All about in-flight wifi
I spent last week working at the Airline Passenger Experience (APEX) Expo in Anaheim, CA. The event features both airlines and vendors covering everything from...
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Eat Up: Taste testing the JetBlue fresh food menu
Just over two months ago I broke the news about JetBlue‘s trial offer of fresh food on board some transcon routes. And, thanks to a...
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United’s booking troubles and systems shutdown. Again.
Thursday afternoon was not a good one for United Airlines. The company made a massive error in their fare load causing many, many city pairs...
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ViaSat promises 12 mbps for cabin-wide web browsing, not streaming
It has been a long path to deployment for ViaSat’s Ka-band connectivity service, but the solution is finally ready to take flight now that partner,...
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Gogo’s GTO: faster speeds, but still some limits
Big news is out this morning from the APEX Expo where Gogo is talking about their new Ground to Orbit (GTO) solution. It is a...
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Can style beat substance? The NY Times takes on Virgin America
Virgin America certainly has its fair share of detractors and critics. I’m one of them rather often, actually. It turns out that mood lighting and...