DLD 442: Things, and the world, have moved on
Dismissing idiocy of the past rather than owning up to mistakes is an interesting choice for an airline startup trying to avoid being seen as...
Avios
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British Airways switches to revenue-based accrual for Avios
British Airways passengers will earn Avios based on how much money they spend, not how far they fly, starting later this year. The carrier is...
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DLD 429: To sleep, perchance to dream
What matters most on long-haul flying? And why isn't it a good night's sleep??
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Iberia pivots to revenue-based loyalty; British Airways to follow
Iberia will shift to a revenue-based earning scheme for its loyalty program at the end of November. The move will only affect earning of Avios...
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DLD 375: Lasha Tumbai
A bit of a challenge this week to get past the very real suffering of war and have a conversation about what it means in...
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Qatar Airways pick Avios for loyalty future
Qatar Airways will join the Avios loyalty family next month. The carrier announced its Privilege Club loyalty program will transition from Qmiles to Avios as...
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Has British Airways’ Pay With Avios always been this awful??
Want to decrease the value of your Avios points? Spend more of them! That doesn't make much sense, of course, but it seems to be...
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Getting decommitted: Tales of a Norwegian cancellation at Gatwick
A security "incident" and passenger detention led to an hour delay on my recent Norwegian flight. That started a domino effect, eventually leading to a...
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Today’s Lesson: How NOT to Use Avios
I wanted to use Avios and save some money. But not so badly that I was willing to pay extra cash just to ALSO redeem...
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The Death of the 4,500 Avios Award in North America
A sweet spot on the Avios award chart is dying: No more 4,500 Avios awards in North America starting in February 2016. And you might...