Strange email from the airlines
A couple stories caught my eye regarding emails from airlines. Both are rather strange, though for different reasons. First up, word from a few security...
United
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Big changes coming for Australian flights
A few tidbits of news concerning flights to Australia this week, all of them good for the consumer. First up, V Australia is finally ready...
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The wrong way to handle customer service problems
Not surprisingly, the answer is associated with United and US Airways, both renown for call center problems. If you were flying on United and had...
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The end of an amazing weekend with Continental
Well, the weekend of partying with the folks at Continental has finally ended. I’m on a plane now on my last flight, from Austin to...
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Mixing it up across the Atlantic
Another entrant has decided to take the plunge in the open skies market between the USA and Europe, but this one is rather strange. United...
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Could Gogo be going away?
Probably not right away, but there are some naysayers out there who are questioning the long-term viability of the service and putting it is questionable...
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Continental/United partnership moving forward
And they’re starting with the lounges. Effective starting today members in United’s Red Carpet Club lounge program are now eligible to access Continental’s Presidents Club...
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Easing the reward ticket search
Earning all the miles is just the first part of the process in fulfilling the great dream of free air travel. Finding a flight that...
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Some freebies on the road
Thanks to United’s liberal airplane swapping policy we ended up without our first class seats on our flights to and from Oklahoma City this weekend. ...
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Ridiculous Travel Weekend – Day 2
Today was the first day of the truly ridiculous travel schedule. We were up at 5:15 and on our way not too long after that. ...