Behind the scenes on Delta’s fuel hedging desk
Why did the head of Delta's fuel hedging operation suddenly get served with a subpoena one day - and never return to work - after...
News
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Airline social media done badly, Hawaii-style
Ride-sharing service Lyft launched their operations in Hawaii yesterday. And they partnered with Hawaiian Airlines to get the word out. As part of that effort...
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TAM’s World Cup goal: long-term win
TAM is the largest airline in the host country for the upcoming World Cup. That seems like it should be a good thing, right?? Maybe,...
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Air Canada’s Rouge grows a l’ouest
When Air Canada first announced their Rouge LCC brand the plan was 13 destinations served from Montreal and Toronto using only 4 aircraft. And while...
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Don’t be fooled by AirCare travel insurance
Some travel insurance is better than others. AirCare is a sucker bet. Stay FAR away. You're much more likely to win at the tables in...
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Are you ready for 11-across on the A380?
The squeeze on economy class passengers continues. One A380 lessor expects to operate a 3-5-3 layout on the main deck for economy class. And the...
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Mistake fares really are mistakes in Canada
Airlines are permitted to make mistakes when it comes to pricing in Canada. And they get 72 hours to notify passengers that tickets won't be...
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Clarification on American’s new hold/refund policy
The recent changes to American Airlines policy on free holds and flight cancel refunds have been confusing. I got burned last week; now I've got...
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No words, just memories
Here we and all who shall hereafter live in freedom will be reminded that to these men and their comrades we owe a debt to...
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American Airlines appears to give up on fuel surcharges in some scenarios
Fuel surcharges allow airlines to make more money on their fares, but also include complexities which can cost them dearly. It seems that American Airlines...