Pulling the rip cord: We’re bailing early on India
We're not supposed to be in Mumbai right now. We're not even supposed to be at an airport. We're supposed to be on a train...
awards
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Aeroplan seeks a hybrid loyalty solution with program relaunch
Aeroplan is coming home and Air Canada has a LOT of big ideas on what that will mean for the future of its loyalty program....
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Hotels.com adds a booking fee for reward nights
Sure, it is only $5. And it is a relatively easy fee to avoid. I just wish Hotels.com was less sketchy about why it was...
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DLD 242: Cutting profits, cutting losses
Cutting money-losing programs makes sense in many cases; airlines around the world have trimmed first class cabins from their fleet, for example, to control those...
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Getting to Delta’s "best" SkyMiles price
How much is a business class award ticket from Boston to Singapore booked with Delta SkyMiles? The carrier no longer publishes award charts for its...
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DLD 239: Charts? We don’t need no stinkin’ charts!
As award charts disappear is loyalty following them out the door? Plus a new A350 cabin and more MAX grounding discussions.
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DLD 216: A bet against JFK
Is American's new LAX terminal a bet against JFK? Why is Hertz joining SkyTeam? And what the heck is going on at British Airways??
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Too many award seats? Alaska Airlines says whoopsie!
Does a merger integration still count as wildly successful if it hurts revenues to the tune of 1.5% for 9ish months? Alaska Airlines' PSS integration...
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Major expansion coming for Delta Premium Select
Passengers won't pay for more space on planes. This is the commonly accepted mantra and driving logic behind the ongoing "densification" efforts to squeeze more...
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Star Alliance teases increased award availability, new top tier for travelers
More award seats? Better elite status recognition? Star Alliance hopes to deliver both thanks to its new digital middleware platform. But can these improvements be...