United responds to “lifetime” benefits lawsuit
Sometimes the wheels of justice grind slowly. In other cases things can progress quite quickly. In the case of a United Airlines MileagePlus member seeking...
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Oneworld award alerts now available!
Looking for a free and easy way to monitor award availability for flights on oneworld partner airlines? Look no further than the new oneworld award...
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United opens up Denver – Hawaii to complimentary elite upgrades
An interesting change showed up on the United Airlines upgrade award chart this afternoon. Denver is no longer listed on the list of destinations from...
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First Class is dead; long live first class
The Wall Street Journal has a piece out this week discussing the ever shrinking number of first class seats flying around the world. They’re calling...
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Leaked internal memo details JetBlue Mosaic – TrueBlue’s elite program
No, JetBlue isn’t looking to be your BFF. But the rumors regarding a new "elite" program coming from the company have been growing in recent...
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Is there such a thing as too much consumer protection?
In many ways this seems like a silly question. How could it be possible that customers can be protected too much from companies they do...
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Following the revocation of the United 4 mile awards the crazies come out
Mistake fares are a fickle beast. There’s always an awkward period of time waiting to see if they’ll be honored or not. Even when they...
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Closing a huge booking loophole – going nuclear
With the 4 mile award redemption deal to or from China consuming many folks this afternoon I’m not all that in to pontificating on whether...
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PointsHoarder Episode 6 now online!
The latest installment of the podcast I’ve recently started recording is now online over at pointshoarder.com and in iTunes. This episode focuses on the oft...
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More earning rules updates for United’s MileagePlus program
The moving target of earning rates in frequent flyer programs is never fun to track. United Airlines has made things even more complicated recently as...