Alaska Airlines launches hotel booking portal
Extending an airline loyalty program into hotel earn & burn is a common evolutionary step. Today's play by Alaska Airlines follows the plan pretty well,...
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JetBlue goes semi-private, adds codeshare with JetSuiteX
How to grow in a highly competitive west coast market while limiting risk, staying small, and maintaining the better than average inflight product a company...
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Air Canada launches Basic Economy fares
Air Canada joins the ranks of Basic Economy airlines this week. The carrier now has five fare families for its economy class passengers and this...
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DLD 185: A loyalty deep dive in Bangkok
What's next in the travel loyalty world? Time for a field trip to Bangkok to find out. The annual Loyalty Conference is always good for...
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Thus ends the great Amazon/JetBlue TrueBlue partnership
For those who love shopping on Amazon and triple-dipping on points earning the process is about to get a lot harder. The click-through shopping portal...
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Checking in: The Sofia Hotel Balkan, a Luxury Collection Hotel
Looking for a spot of luxury for your sleep in Sofia, Bulgaria? If you're willing to take the classical Soviet-style of elegance then the Sofia...
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A last hurrah for topbonus
The TopBonus program, formerly of AirBerlin, has airline redemption options once again. But how long will that - or the rest of the program -...
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Singapore Airlines’ Krisflyer Blockchain Bullshit
Are frequent flyer "cryptomiles" the next big thing? Sadly, you're likely to hear a lot about that in the coming years, including today's announcement from...
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Australia scores with Super Bowl promo
Australia's Super Bowl play was not just a major investment in an ad spot during the big game. A partnership with airlines hopes to keep...
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Delta brings points payment to its upsell market
Post-purchase upselling to drive ancillary revenue is big business for Delta Air Lines and poised to grow. Adding frequent flyer points to the mix is...