Air Canada launches half-priced Aeroplan rewards in North America
After a hugely successful points earning program run over the past 6 weeks Air Canada is ready for Aeroplan members to start redeeming, and a...
rewards
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Pulling the rip cord: We’re bailing early on India
We're not supposed to be in Mumbai right now. We're not even supposed to be at an airport. We're supposed to be on a train...
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Aeroplan seeks a hybrid loyalty solution with program relaunch
Aeroplan is coming home and Air Canada has a LOT of big ideas on what that will mean for the future of its loyalty program....
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Hotels.com adds a booking fee for reward nights
Sure, it is only $5. And it is a relatively easy fee to avoid. I just wish Hotels.com was less sketchy about why it was...
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Lufthansa fined for illegal award ticket taxation
Lufthansa owes the US government $25,000. The penalty is being assessed after the carrier accidentally collected nearly $125,000 from US-based passengers in "taxes" that were...
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DLD 242: Cutting profits, cutting losses
Cutting money-losing programs makes sense in many cases; airlines around the world have trimmed first class cabins from their fleet, for example, to control those...
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Getting to Delta’s "best" SkyMiles price
How much is a business class award ticket from Boston to Singapore booked with Delta SkyMiles? The carrier no longer publishes award charts for its...
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DLD 239: Charts? We don’t need no stinkin’ charts!
As award charts disappear is loyalty following them out the door? Plus a new A350 cabin and more MAX grounding discussions.
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DLD 216: A bet against JFK
Is American's new LAX terminal a bet against JFK? Why is Hertz joining SkyTeam? And what the heck is going on at British Airways??
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Too many award seats? Alaska Airlines says whoopsie!
Does a merger integration still count as wildly successful if it hurts revenues to the tune of 1.5% for 9ish months? Alaska Airlines' PSS integration...