DLD 203: Is Chicago the next St. Louis??
Will O'Hare shift in its role for American Airlines, losing its global gateway status? Also, dedicated crew for airline executives and lots of news about...
Air France
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Loose ELT antenna impacts 2Ku deployments
Earlier this month EASA issued an Airworthiness Directive affecting certain of Gogo's 2Ku inflight connectivity installations. Air vortices created by the 2Ku radome cause excessive...
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Norwegian comes to Canada, eh!
Norwegian Airlines is once again launching its winter service between North America and the Caribbean islands of Guadeloupe and Martinique. And this time around Canada...
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DLD 196: Some long ones
We mean long routes, not an extra long episode, so don't worry too much about that. Then again, some of our conversations are pretty long...
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A tease for the future of FlyingBlue rewards, and it is awful
Every now and then a ridiculously bad priced award redemption pops up that makes me wonder what the folks in the head office are thinking....
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Finding détente in the airline-GDS cost battle: Air France/KLM and Amadeus make peace, progress
Peace is possible between the airlines and GDS platforms! Air France/KLM and Amedeus agreed to waive distribution fees in some cases, benefiting passengers in the...
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Big order wins, financial losses for Global Eagle’s 2017 year end
There's arguably no better way to assuage investors after roporting significant losses for 2017 than to report multiple new orders to start 2018. For Global...
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DLD 182: Blown tires, blown service recovery
A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt...
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More, better and cheaper wifi in the sky!
More planes are flying with wifi than ever before. Added bonus: It is generally more useful and cheaper, too! Some great data out in the...
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Basic Economy goes global on Delta
Market "segmentation" revenue is growing faster than ever at Delta and the carrier plans to maintain that pace. Basic Economy on a global scale is...