DLD 299: Openings and closings
More openings than closings should be good news for lots in the industry, though things…
DLD 298: Mixed awards, mixed messages
When an airline says it is concerned about passenger safety and then increases the number…
JetBlue adds Cash & Points redemptions for TrueBlue
JetBlue customers can now choose a new option to pay for flights. The company's TrueBlue…
Air Canada launches half-priced Aeroplan rewards in North America
After a hugely successful points earning program run over the past 6 weeks Air Canada…
Pulling the rip cord: We’re bailing early on India
We're not supposed to be in Mumbai right now. We're not even supposed to be…
Aeroplan seeks a hybrid loyalty solution with program relaunch
Aeroplan is coming home and Air Canada has a LOT of big ideas on what…
Hotels.com adds a booking fee for reward nights
Sure, it is only $5. And it is a relatively easy fee to avoid. I…
DLD 242: Cutting profits, cutting losses
Cutting money-losing programs makes sense in many cases; airlines around the world have trimmed first…
Getting to Delta’s "best" SkyMiles price
How much is a business class award ticket from Boston to Singapore booked with Delta…
DLD 239: Charts? We don’t need no stinkin’ charts!
As award charts disappear is loyalty following them out the door? Plus a new A350…
