DLD 239: Charts? We don’t need no stinkin’ charts!
As award charts disappear is loyalty following them out the door? Plus a new A350…
DLD 216: A bet against JFK
Is American's new LAX terminal a bet against JFK? Why is Hertz joining SkyTeam? And…
Too many award seats? Alaska Airlines says whoopsie!
Does a merger integration still count as wildly successful if it hurts revenues to the…
Major expansion coming for Delta Premium Select
Passengers won't pay for more space on planes. This is the commonly accepted mantra and…
Star Alliance teases increased award availability, new top tier for travelers
More award seats? Better elite status recognition? Star Alliance hopes to deliver both thanks to…
Loyalty program changes: AsiaMiles gets the messaging right
Change happens. Getting the messaging about those changes right is a rare win for loyalty…
A tease for the future of FlyingBlue rewards, and it is awful
Every now and then a ridiculously bad priced award redemption pops up that makes me…
DLD 190: Get your engine running, head out on the skyway
Aircraft engines are causing more than their share of issues these days. Failures on the…
JetBlue goes semi-private, adds codeshare with JetSuiteX
How to grow in a highly competitive west coast market while limiting risk, staying small,…
Qatar Airways’ Privilege Club goes online-only
Online access to account information and award booking is great. When it works. Qatar Airways…
