Here come the flight cancellations
A few months back the news came out that the Department of Transportation would be issuing significant fines against airline operators when they had flights...
Continental
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Why was my ticket home canceled?
I knew that something was wrong on Sunday morning when I didn’t get the confirmation email from Continental informing me that I was checked in...
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I (finally) made it out to Vegas
I’d love to take credit for some sort of brilliant trick or negotiating skill I used with one of the half dozen agents I worked...
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Snowed in at Newark
And it sucks. Mostly because I found alternate flight options and the folks at Continental were unwilling to rebook them and then when I finally...
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Branson, MO to build its own airline
What do you do as a city when you cannot convince commercial carriers to offer more air service? In the case of Branson, Missouri the...
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A weekend aboard Copa Air
Four flights covering 7,400 miles is not really all that much for a weekend of travel. Nothing to sneer at, to be sure, but not...
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The 1am ride to the airport
It seemed like a good idea at the time. I swear. Well, at least sortof. The price was right and the routing – from JFK...
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Wide variations in weather waiver policies affecting passengers
The Mid-Atlantic US coast is suffering some of the worst snow in years today. The airline industry is experiencing the most cancelations on a single...
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Kiteline struggling to get off the ground
Although jetBlue was very early in getting in-flight internet connectivity off the ground with their Kiteline product, they have fallen well behind competitors Aircell and...
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Massive cancelations for Wednesday across the mid-Atlantic
There is serious snow due in the mid-Atlantic – stretching from Washington, DC to New York City – between this evening and tomorrow. Depending on...