Experience Awards: Even Google is Suspicous
I’m not a fan personally of the “experience” redemption options for loyalty points. Mostly because of the economics behind them and my understanding of how...
frequent flier
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LAN + TAM = LATAM, but loyalty remains split
A merged LAN & TAM finally means a unified brand: LATAM. That includes most of the passenger experience. But loyalty remains split, arguably with good...
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Delta’s best buy-up: Private Jets!
First class upgrades are quaint, but not nearly as cool as getting a private jet for your next flight. Delta is experimenting with just such...
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Avianca Brazil joins Star Alliance
Star Alliance is back in Brazil! Avianca Brazil officially joined the group today, adding 20+ destinations and 200+ flights to the alliance route network. And...
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Bringing United Expert Mode+ to the Beta Site
Make the new United.com Beta Website work better for you. Expert Mode+ highlights the award and upgrade inventory so choosing the best flight is easier...
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Is Skymark set to be a Delta brand?
Is Delta looking to put the Widget on more flights in Asia? A combination of financial investment and potential changes to the pilots' contract could...
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SkyTeam Transatlantic Routes: 2015 Edition
A couple of years ago I produced a list of all the Transatlantic routes by alliance to help with searching for award trips and generally...
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Free 750 United MileagePlus points with MyPoints
Free points is rarely a bad thing. This offer seems reasonably innocuous and unsubscribing from the emails after registering was a straightforward process.
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Expanding redemption options to everything, everywhere
Purists still redeem for travel, but many others are seeking alternate outlets for their frequent flyer currency. LRG Rewards is bringing the idea of redemption...
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Trading upgrades for revenue – and winning
Does it feel like there are fewer Medallion upgrades on Delta these days? It should, because there are. And that's exactly what the company wants....