Loyalty program changes: AsiaMiles gets the messaging right
Change happens. Getting the messaging about those changes right is a rare win for loyalty programs and their members. AsiaMiles is in that rare group,...
rewards
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A tease for the future of FlyingBlue rewards, and it is awful
Every now and then a ridiculously bad priced award redemption pops up that makes me wonder what the folks in the head office are thinking....
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DLD 190: Get your engine running, head out on the skyway
Aircraft engines are causing more than their share of issues these days. Failures on the ground and in the air are raising lots of questions....
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Alaska Airlines 72-hour rule puts a hurt on MileagePlan
Looking for a last-minute Alaska Airlines MileagePlan award trip to Asia? That's not likely to turn out very well. The program recently implemented a 72-hour...
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DLD 174: New year, new rules, new programs
Welcome to 2018, where hotel loyalty programs are updating their rules and one is starting over completely. A late 2017 bankruptcy is finally getting resolved...
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This week’s 1.4 million point award redemption: Alitalia Millemiglia
Got 1.4 million Alitalia Millemiglia points to burn? That just might be enough for one business class ticket between Rome and Los Angeles according to...
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JetBlue switches to fixed pricing for Hawaiian Airlines awards
Flying to Hawaii with JetBlue TrueBlue points is now a fixed cost affair, though availability limitations are also in play. Is that a good shift...
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Topbonus finds a new home in Germany
The Topbonus loyalty program is once again partnered with an airline. It isn't much right now, but the companies expect to grow the relationship in...
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Just how dynamic are Delta SkyMiles awards? And why??
Okay...so Delta wants award pricing to be "dynamic" just like regular fares. But what happens when it is dynamic in a completely different way??
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The ever-increasing cost of premium awards from Britain
The APD tax is a big chunk of any UK departure and for some travelers it is about to get even bigger, assuming the latest...