Air France to Seattle: Stirring up trouble??
Can launching a route help end a decade-old partnership? Air France is bringing its 777 to Seattle next summer and that raises some issues among...
rewards
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Has British Airways’ Pay With Avios always been this awful??
Want to decrease the value of your Avios points? Spend more of them! That doesn't make much sense, of course, but it seems to be...
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Happily booking a "Standard" airline award ticket
Booking a "standard" award ticket and still being happy about the value proposition? Maybe I've gone mad, but it was the right choice this time...
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Delta’s advantage in loyalty: Dynamic Award Pricing
How does Delta compete in the ever more crowded market of co-branded credit cards? Dynamic award pricing is a compelling factor for consumers according to...
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DLD 149: A cheap jackass
Does competition help or hurt product quality? Plus new airlines and new airplanes and new award charts all starting to show up.
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Air Canada dumping Aeroplan in 2020
Air Canada is dumping Aeroplan as its loyalty program, effective in June 2020. Money talks and Air Canada played this one from both sides.
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More miles, fewer fees for Singapore Airlines awards
Would you rather pay more miles or more cash for an award ticket? Singapore Airlines is revising its award charts and policies, increasing points required...
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United adds summer San Francisco – Munich service with lots of award space open
Searching for award space across the Atlantic on United Airlines this summer. The newest route - San Francisco to Munich - is worth a look.
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Getting decommitted: Tales of a Norwegian cancellation at Gatwick
A security "incident" and passenger detention led to an hour delay on my recent Norwegian flight. That started a domino effect, eventually leading to a...
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Merging loyalty at Alaska Airlines and Virgin America: Phase 1
Wondering about how Alaska Airlines and Virgin America will integrate their loyalty programs? The details came out today.