Getting Played Rather than Playing the Game
A bunch of people got played by Alaska Airlines this week. And, dare I say it, many of them probably deserved it. Not a popular...
frequent flier
-
-
As the Starwood Turns. . .
Will it be Anbang or Marriott that ultimately wins the battle for Starwood? And which is better for consumers. I don't know for sure, but...
-
Promoting the Freddies Vote, Twitter-Style
It is voting season once again for the Freddie Awards and that means you’ll be seeing emails from various airline and hotel loyalty programs, asking...
-
Reward Diversity Growing in Significance for Airlines, Hotels
The gap between those seeking travel rewards and "non-core" offerings from their loyalty program is growing, and the non-core customers are proving to be more...
-
Coach Confidential: New JetBlue credit cards yield big rewards
Just how good are the new JetBlue TrueBlue credit cards? Details on the new offers are out and, well, I'm impressed. Both the free and...
-
New Norwegian Rewards Program Ups Loyalty Value
No longer just a rebate, the new Norwegian Rewards program brings "elite" benefits to the company's more frequent customers. And it does not come at...
-
New Lounges, New Access Rules from American Airlines
New Flagship Lounges are coming to American Airlines and more travelers will have access to them. A nice upgrade for many customers, but not everyone.
-
United Wants to Secure Your FF Account: Don’t!
I appreciate United Airlines wanting to add some more security to MileagePlus accounts - a 4-digit PIN is a pretty weak password scheme. But the...
-
Does Your Airline Uber?
American Airlines has discovered Uber! That's the message it is sending today on social media, and it is a joke.
-
Air New Zealand Business Class Award Inventory Intrigue
It seems that the “impossible to find” business class award inventory from Air New Zealand is not so impossible any more. There was some discussion...