On board the inaugural United IAH-SCL flight
Inaugural flights are fun. And so when the timing of the inaugural United Airlines flight from Houston to Santiago, Chile fell on a weekend I...
United
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Another take on the United MileagePlus data hack
Tales of woe from member of United's MileagePlus program continue to mount. And the news is not particularly comforting. Neither is the way the company...
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United MileagePlus data attacked
Loyalty program accounts are a rich target for attack; cashing out can be easy and, in many cases, virtually untraceable. United Airlines appears to be...
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United’s somewhat pyrrhic court victory
United Airlines appears to have lost the battle - at least from a PR perspective - but won the war. A District Court upheld the...
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Which would you fly: Transatlantic travel
It is time for another round of “Which would you fly?” where I take a look at a few options available for an upcoming trip...
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Airline holiday videos: Round One
'Tis the season for airline holiday videos as they and other groups to show off their creativity, generosity and read of the industry. I've counted...
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Ups and downs for United GPUs on Lufthansa
United Airlines and Lufthansa have changed the way some upgrades are handled between the two carriers. It is all electronic now and rules on timing...
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Are in-seat entertainment screens ready to disappear?
Is the end nigh for in-seat entertainment screens? Streaming media to passengers' personal devices is growing rapidly. But Thales/LiveTV says the imminent death of the...
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The power of low-value redemption options
What is the best value for your points redemption? Turns out that's a highly subjective question, and United's MileagePlus say lots of its members love...
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Frontier retreats at Cleveland
Travelers in Cleveland are losing a bit of the respite they received when Frontier Airlines filled in after United de-hubbed the city. Three routes are...