Can style beat substance? The NY Times takes on Virgin America
Virgin America certainly has its fair share of detractors and critics. I’m one of them rather often, actually. It turns out that mood lighting and...
Virgin America
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Comparing the players in the “Transcon Wars”
With all the moves recently (and there have been a lot, even before JetBlue‘s mini-suite unveiling yesterday) in the transcon premium cabin market I started...
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Delta’s new transcon product: Also flat beds
It is hard to beat they hype surrounding JetBlue’s new seats for premium transcon products announced today, mostly because it is such a change for...
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JetBlue’s Suite Seats, and how they compete in the transcon premium market
Today’s the day JetBlue introduces their new flat bed business class and mini-suites products to the world. The unveiling will come at the GBTA conference...
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Free 2-day Audi rental in Dallas or Austin for Virgin America Elevate members
Silvercar is an upstart rental car company, slowly growing in the Texas market with a focus on the upscale: they only rent out Audi A4s....
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How competition is working in favor of the passenger experience on certain US domestic routes
There are plenty of tales lamenting the race to the bottom in amenities and service for passengers in the United States. But that is not...
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Fighting a fare war the old fashioned way: in court
The launch of service by Virgin America between Newark and both Los Angeles and San Francisco touched off a bit of a fare war. Most...
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Virgin America, Singapore Air announce frequent flyer reciprocity
The partnership between Virgin America and Singapore Air has deepened with the announcement this week of frequent flyer reciprocity between the two programs. Members in...
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Double dip earnings on Singapore Air and Virgin America for select flights
The ability to legitimately earn points in more than one program for a single flight is a rare one; when such an opportunity comes up...
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United’s response to Virgin America in Newark
It turns out that I was wrong about how United Airlines would respond to Virgin America announcing 3x daily service from Newark to both San Francisco...