Alaska Airlines 72-hour rule puts a hurt on MileagePlan
Looking for a last-minute Alaska Airlines MileagePlan award trip to Asia? That's not likely to turn out very well. The program recently implemented a 72-hour...
Frequent Flyer
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A last hurrah for topbonus
The TopBonus program, formerly of AirBerlin, has airline redemption options once again. But how long will that - or the rest of the program -...
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Behind the Miles&Cash numbers at Miles and More
Cash & Points awards make loyalty program members happier and more engaged. That's the theory and it usually seems to hold true. But some stats...
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Singapore Airlines’ Krisflyer Blockchain Bullshit
Are frequent flyer "cryptomiles" the next big thing? Sadly, you're likely to hear a lot about that in the coming years, including today's announcement from...
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Singapore Airlines dumps the "Capital Connector"
It was never meant to be. The Singapore Airlines connection between Canberra and Wellington is to be scrapped, but some interesting new lines are replacing...
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Hawaiian doubles up on Japanese partners, but it isn’t about Japan
Why add a second airline partner in Japan when a JV is about to launch with a different carrier? Sometimes the real target is a...
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Why did airlines decide that "1" isn’t first?!?
The number "1" comes first. Or sometimes the letter "A." These assertions are accepted nearly universally. Except if you're an airline. And it is really,...
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Delta brings points payment to its upsell market
Post-purchase upselling to drive ancillary revenue is big business for Delta Air Lines and poised to grow. Adding frequent flyer points to the mix is...
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Does Double Dip’s death spell an end to occasional loyalty?
Rest in peace, Double Dip. You were a glorious way to earn so many points but the 2018 version of the Hilton HHonors program is...
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IHG kills the best BRG in the industry
No more free nights in the IHG BRG world. The company quietly gutted the program overnight.