Big changes coming to ANA’s Mileage Club program
It is that time of year where changes to frequent flyer programs are being announced in advance of the coming program year. For Japanese carrier...
Frequent Flyer
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Hawaiian Airlines guts the one good value award they had
The frequent flyer program of Hawaiian Airlines doesn’t have a ton to recommend it. The earning rates aren’t great. Neither are the elite benefits. And,...
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Some notes from United’s open house with frequent flyers
Yes, getting to drive the deicing truck was the highlight of my visit to United Airlines last week. But that was on Thursday; Friday offered...
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Loyalty program spinoffs: the way of the future??
Brazilian airline Gol is struggling. They reported losses last week of BRL 201 million (~$96mm) for the quarter, the fifth loss in six reporting periods....
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Virgin America, Hawaiian Airlines introduce redemption reciprocity
Members of Virgin America‘s Elevate program can redeem their frequent flyer points for travel to Hawaii and beyond under a partnership with Hawaiian Airlines announced...
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Need to top off your Delta SkyMiles Medallion status? Just buy it!
For Delta SkyMiles customers who are going to come up just a bit short of their desired Medallion status level in 2012 there is an...
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Virgin America introduces status matching for Elevate program
A couple months ago Virgin America‘s Elevate program officially launched Silver and Gold status tiers within the program. This week the carrier announced a challenge/match...
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Singapore Airlines upgrading long-haul business class seats
A report from Australia Business Traveler this week indicates that Singapore Air is upgrading a number of their long-haul aircraft to offer a better in-flight...
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And this is why breaking the rules for more than a decade is a bad idea
Just a friendly reminder that claiming ignorance of the rules doesn’t mean that the airlines won’t shut you down – hard – when they decide...
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Starwood joins the Passbook era
Want to access your hotel loyalty account information quickly and easily via the iPhone Passbook application? If you’re a member of the Starwood Preferred Guest...