Are we looking at a shift towards revenue-based loyalty programs?
With each change to loyalty program benefits it seems that the goal of the programs seems to be cutting benefits or shifting who gets the...
Delta
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Delta’s award chart changes and some bad legal advice
Delta changed their award charts this past weekend. They didn’t warn anyone in advance and they still haven’t actually announced the change or notified their...
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Cheap transcons, and maybe a free upgrade!
UPDATE: The fare is gone but the giveaway continues. And now there’s a GPU valid through the end of 2012 available, too. So if you...
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Delta cuts earning rates on unpublished fares
First up, the good news: This isn’t likely to affect most folks on most tickets. Now for the bad news: Effective September 1, 2012 Delta...
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Sometimes an airline shutting down is a good thing
Delta announced today that they will be shuttering their Cincinnati-based subsidiary Comair in roughly 60 days; the last flights operated by the carrier will operate on...
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American’s new transcon A321 config announced
With more than 200 new narrow-body aircraft on order American Airlines had the opportunity to make a big move in terms of aircraft interior configurations...
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First Class is dead; long live first class
The Wall Street Journal has a piece out this week discussing the ever shrinking number of first class seats flying around the world. They’re calling...
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United reportedly consolidating operations at DCA July 10
Although their official operations/consolidations list has not been updated, reports are coming in that United Airlines will be consolidating their operations at Washington DC’s National...
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Delta signs on with Gogo for international wifi service
Delta has announced plans for expanding in-flight internet deployment to their international fleet, taking advantage of the satellite-based offering from Gogo. The implementation will begin...
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Does United “get it” with social media?
I have been reasonably convinced in recent months that United Airlines has just decided to focus on other efforts rather than building up their social...