United delivers more than promised with award chart changes (but they’re still not great)
First it was the 2-day delay in implementation. Then it was the all-day outage on the website for most international award searches. But now the...
awards
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I’m a certified oneworld RTW specialist!!
Ever wonder just how much training a travel agent gets to plan and book oneworld RTW tickets? Would you be disappointed (or surprised) to learn...
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The mysterious vanishing Singapore Air award inventory
UPDATE (1 March 2014): The award seats are once again available from United phone agents. Enjoy. It started as a simple enough effort: I was...
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Airlines, fares, loyalty and the 80% rule
The past few weeks have been rife with discussions about just how incompetent the airlines are. Sure, those conversations seem to happen all the time...
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Star Alliance Route List: Transpacific
A while back I started compiling collections of long-haul routes flown by carriers in the different alliances. The main goal was to make it a...
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oneworld Route List: Transpacific
A while back I started compiling collections of long-haul routes flown by carriers in the different alliances. The main goal was to make it a...
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Alaska Airlines award chart changes for 2014
I’m sitting next to Scott from Hack My Trip at a conference and we’re both apparently not too interested in the session being presented because...
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Lawsuit over award fuel surcharges moves forward
A year ago four members of the British Airways Executive Club program filed a lawsuit against the carrier, claiming that the fuel surcharges charged for...
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New MileagePlus award chart released: OUCH!
The good news, I suppose, is that the holy grail of the 25,000 point domestic round trip ticket hasn’t been violated. At least not completely....
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Compare rates for Wyndham Hotels
Remember last week when I put together a tool for comparing IHG revenue and reward rates? Turns out that the Wyndham Hotels version of that...