United survives DoT scrutiny on the 4 mile Hong Kong “sale”
Looks like United Airlines is going to get away with cancelling most of the 4 mile award tickets to Hong Kong. They have managed to...
Frequent Flyer
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Goodbye, TACA; Hello, Avianca!
AviancaTaca Holding, the parent company of the merged Avianca and TACA brands, announced today that the TACA name will be retired in 2013. The company...
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United takes a stab at more personal marketing
I rarely read the emails I get from United Airlines any more. They simply aren’t all that relevant most of the time. Sure, I’ll look...
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How much does the Middle East alliance shake-up matter?
Yesterday was apparently THE day to make news if you’re running an airline and looking to change the face of the global alliances. The oft-suspected...
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How I use ITA to plan a mileage run
Think for just a minute about the amount of complexity involved in pricing out any given flight itinerary. You’re dealing with thousands upon thousands of...
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US Airways offering 100% bonus to buy miles
US Airways is at it again, selling points at a discount and making loung-haul, premium cabin award travel quite affordable. For the month of October...
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Frequent flyer points are now just money, for real
Welcome to true fungibility of your points, at least in one program. There was talk about this back in April and at the time I...
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I almost feel guilty about this…almost
Imagine my surprise when I received an email this afternoon from American Airlines wanting my opinion. I don’t fly on AA and when I do...
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What to do when the industry’s largest consumer advocate is so wrong
For better or for worse the largest airline passenger customer advocacy group in the United States is FlyerRights.org. The group has claimed responsibility for a...
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Big bonus miles from American Airlines for big spenders to Europe
If you’re flying between the United States and Europe this winter on American Airlines, British Airways or Iberia and you’re flying on expensive tickets then...