Book cheap to maximize hotel points value
Where is the sweet spot in maximizing hotel points value? Does it sit in the "aspirational" awards, the properties which are so special? Maybe not,...
frequent flyer
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Video: Loyalty Goes Both Ways
Did Southwest really just launch a new ad campaign demanding that its customers be a bit more thankful for the low fares they previously enjoyed?...
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SAS Explains Reduced EuroBonus Earn Rates
I appreciate the open, honest answer given when challenged by customers facing a reduction in SAS EuroBonus earn rates. But that doesn't make it necessarily...
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Finding Star Alliance Business Class Award Seats Across the Pacific
Are there patterns to finding business class award seats? Lots of theories on that topic but here is some hard data to support a few...
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A few updates to the Avios Award Price Map
More updates to my Avios Award Price Map mean it is easier to use. And that is a good thing, I hope. There's now an...
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Video: Talking Loyalty and Ancillary Revenue with Virgin Atlantic Flying Club
How tightly are airline loyalty and ancillary revenue tied? At Virgin Atlantic the two are inseparable. Check out this video conversation with Virgin's Worldwide head...
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A Visual Guide to Avios Points Pricing
Take a good look at how many Avios points are needed for all the non-stop destinations from any given city. All served up on a...
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Unconfirmed Reports of Royal Air Maroc joining Star Alliance
Is Star Alliance growing again? Rumors now suggest that Royal Air Maroc will be joining the alliance in the near future. This opens up a...
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What airports are within 700 miles of here?
For United Airlines MileagePlus members the question of what airports are within 700 miles is actually a useful one. The carrier offers up a discount...
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The panic of a typo
No, American Airlines did not change the status qualification requirements for EXP to 120k miles. Fortunately the carrier’s social media team is on top of...