In Flight: Breakfast and lunch with United short-haul
My mileage run to Hawaii a couple weeks ago included 16 segments over five days and roughly 23,000 miles flown. It also included two nights...
United
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Lawsuit filed over United’s “lifetime” elite benefits
I suppose it shouldn’t come as too much of a surprise. A customer upset with the changes to the MileagePlus lifetime elite program has filed...
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United, Avianca announce codeshare and frequent flyer reciprocity
United Airlines and Avianca have announced a start date for cooperation between the two carriers, leading up to Avianca’s joining Star alliance, expected to be...
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Making a mileage run out of the Denver-Tokyo United route
It is not at all uncommon for new routes to have fare sales associated with them to build hype and attract new customers. So it...
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United announces service between Denver and Tokyo
Looking to further leverage the value of the 787 Dreamliner on long, thin routes, United Airlines has announced today that they will be launching service...
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Yet another “not all elites really are” moment
It seems that some folks are still in denial about the fact that some customers are more valuable to an airline than others. Then again,...
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A free year of United Club and other benefits
I have a bit of trouble justifying the annual fee for lounge access. The product offered in most domestic airports isn’t that great and with...
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New DCA slot authorities awarded
The wait is over. A couple months after carriers applied to provide service for four new slot pairs at Washington’s Reagan National Airport the DoT...
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The new United: A trip from hell
I had quite high expectations as I boarded United Airlines flight 15 from Newark to Honolulu. This is, after all, a flagship route and as...
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In flight: Another Puerto Rico trip with JetBlue
I found it somewhat strange as I met folks in Puerto Rico last week; many of them wanted to know if it was my first...